How StockSafe handles your information.

Last updated: April 29, 2026

StockSafe ("we", "our") provides inventory compliance software to small businesses. This Privacy Policy describes what information we collect, how we use it, and the limited circumstances under which we share it. By creating an account, you agree to the practices described here.

Information we collect

• Account information — your name, email address, organization name, role, and (if you opt in to SMS) your mobile phone number.
• Inventory data — products, quantities, expiry dates, suppliers, purchase orders, and any notes you enter into the application.
• Authentication data — a hashed password (never stored in plaintext) and JSON Web Tokens for session management.
• Billing information — your subscription tier and Stripe customer/subscription IDs. Card numbers and payment details are handled directly by Stripe and never touch our servers.
• Operational logs — request logs (IP, path, status code) for debugging and abuse detection; SMS audit records for the messages we send on your behalf.

How we use your information

• Provide the StockSafe service — alerts, reports, purchase orders, dashboards.
• Send transactional emails and (only with your opt-in) SMS messages about your inventory.
• Process subscription payments via Stripe.
• Diagnose bugs, investigate abuse, and improve the product.

We do not sell your data, share it with advertisers, or use it for marketing by third parties. We do not target ads to you based on your inventory or account activity.

Third-party processors we rely on

To operate StockSafe we share the minimum necessary information with the following processors:

• Supabase (PostgreSQL hosting) — stores your account and inventory data.
• Railway and Vercel — application hosting.
• Stripe — subscription billing and payment processing.
• Resend — transactional email delivery (alerts, password resets, purchase orders).
• Twilio — SMS delivery for opted-in alerts and purchase order notifications.
• UPCitemdb — barcode-to-product lookups (only the scanned barcode is sent).

SMS-specific notice

If you opt in to SMS alerts, your mobile number is used solely to deliver transactional notifications related to your inventory and purchase orders. We will not send marketing or promotional SMS. Message frequency depends on your inventory activity — typically up to one alert digest per day, plus per-event purchase order messages when an admin chooses SMS as the delivery channel.

Message and data rates may apply. Your mobile carrier may charge you for messages sent or received. Reply STOP to any message to opt out, or HELP for assistance. You can also disable SMS alerts at any time from Settings in the StockSafe application.

Data retention

We retain your account and inventory data for as long as your account is active. If you delete your account, we delete the data within 30 days, except where we are required to retain limited records for tax, legal, or fraud-prevention purposes (typically Stripe transaction records).

Your rights

You can:

• Access, correct, or export your data from the application.
• Delete your account at any time by contacting support.
• Revoke SMS consent by un-checking the toggle in Settings or replying STOP to any message.
• Request a copy of the personal data we hold by emailing support@getstocksafe.com.

If you are a resident of the EU, UK, or California and wish to exercise rights under GDPR or CCPA, please contact us at the email above.

Children's privacy

StockSafe is a B2B service intended for use by businesses and their employees. We do not knowingly collect information from anyone under 16. If you believe a minor has provided us with personal information, contact us and we will delete it.

Security

We use industry-standard practices: TLS in transit, hashed passwords (bcrypt, 12 rounds), JWT-based authentication, per-tenant data isolation enforced server-side, and least-privilege access to our hosting providers. No system is perfectly secure; we will notify affected users in the event of a confirmed breach of personal data, in accordance with applicable law.

Changes to this policy

We may update this policy from time to time. Material changes will be communicated via email or an in-app notice prior to taking effect. The "Last updated" date at the top reflects the most recent revision.

Contact

Questions, requests, or complaints about your data? Email us at support@getstocksafe.com.