The terms you agree to when using StockSafe.

Last updated: April 29, 2026

These Terms of Service ("Terms") govern your use of the StockSafe inventory compliance software ("Service"), available at getstocksafe.com. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

The Service

StockSafe is a software-as-a-service platform that helps small businesses track inventory, monitor expiry dates, manage low-stock alerts, generate compliance reports, and (on paid tiers) send purchase orders to suppliers and SMS notifications to opted-in users.

Accounts and acceptable use

• You must provide accurate registration information and keep your password confidential.
• You are responsible for activity under your account, including activity by users you invite.
• You agree not to misuse the Service — no scraping, reverse engineering, or attempting to gain unauthorized access.
• You agree not to use the Service to send unlawful, abusive, or unsolicited messages.

Subscription, billing, and cancellation

• Paid plans (Plus / Pro / Max) are billed monthly via Stripe.
• Subscriptions renew automatically until canceled. You can cancel at any time from Settings → Billing.
• If a payment fails, Stripe will retry up to 3 times over 5 days. If all retries fail, your subscription is canceled and your account enters a 7-day grace period during which paid features remain active. After the grace period, your account reverts to the free tier.
• No refunds for partial months. Cancellation takes effect at the end of the current billing period.
• We reserve the right to change pricing with 30 days' notice to active subscribers.

StockSafe SMS Alerts program

Program name: StockSafe SMS Alerts.

Description: Transactional SMS notifications related to your inventory and purchase orders. Messages include daily low-stock and expiry alert digests for opted-in admins, and purchase order confirmations sent to suppliers when an account admin selects SMS as the delivery channel.

Who can opt in: Account holders on Pro or Max plans, by entering a mobile number in Settings and enabling the "Text me when stock alerts fire" toggle. Suppliers receive SMS only when an account admin explicitly chooses SMS as the channel for a specific purchase order.

Message frequency: Up to one digest SMS per day per opted-in admin, plus per-event purchase order messages. Frequency depends entirely on your inventory activity.

Message and data rates may apply. Standard message and data rates from your mobile carrier may apply to messages sent to or received from StockSafe. StockSafe does not charge you separately for SMS; messages count against your plan's monthly quota (500 for Pro, 2,000 for Max).

How to get help: Reply HELP to any StockSafe SMS for assistance, or email support@getstocksafe.com.

How to opt out: Reply STOP to any StockSafe SMS to unsubscribe from all future messages from that number. You can also disable SMS alerts at any time from Settings in the application by un-checking the SMS toggle.

Carrier disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

Customer data and your content

You retain all rights to the data you enter into StockSafe (products, suppliers, inventory records, notes). You grant us a limited license to host, process, and display that data solely to provide the Service to you and your invited users.

You can export your product list as CSV from the Products page at any time. On account deletion, your data is removed within 30 days. See the Privacy Policy for details.

Service availability and changes

We aim for high availability but do not guarantee uninterrupted service. Scheduled maintenance and unscheduled downtime may occur. We reserve the right to add, modify, or remove features. Material changes that diminish a paid feature will be communicated to active subscribers in advance.

Termination

You may stop using the Service at any time. We may suspend or terminate accounts that violate these Terms, engage in abusive or illegal activity, or repeatedly fail to pay. Where feasible, we will give notice and an opportunity to cure before terminating a paid account.

Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Operational responsibility. StockSafe is an automated tool designed to help you and your staff manage inventory more efficiently — it is not a substitute for professional judgment, on-site verification, or the day-to-day diligence your business is already required to perform. Counts, expiry dates, low-stock alerts, lead-time estimates, suggested purchase orders, and reports are generated from the data you, your staff, and connected suppliers enter into the system. They may be incomplete, delayed, out of sync with physical stock, or affected by user error, network issues, integration failures, or third-party services. You and your organization are solely responsible for verifying every item, expiry date, lot number, count, and order before relying on it for clinical, regulatory, financial, operational, safety, or commercial decisions.

Compliance and licensing. Where your business is subject to regulation — including (without limitation) pharmacy, medical, veterinary, dental, food-service, or controlled-substance rules — you remain solely responsible for meeting those obligations, maintaining your own records, performing required audits, and configuring the Service in a way that is consistent with the standards your licensing authority imposes. StockSafe does not constitute legal, medical, regulatory, or accounting advice. Reports generated by the Service are provided as a convenience and should be reviewed by a qualified person at your organization before being submitted to any regulator, auditor, insurer, or tax authority.

Automation. Features that act on your behalf — for example auto-drafted or auto-sent purchase orders, scheduled email or SMS digests, low-stock thresholds, and alert cadences — execute based on the configuration you choose and the data available at the time. You are responsible for reviewing those configurations, the orders they produce, and any resulting cost, shortage, or surplus. StockSafe is a tool intended to expand and ease your inventory work, not to replace the human accountability that ultimately rests with your company.

Limitation of liability

To the maximum extent permitted by law, StockSafe will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising out of or related to your use of the Service. Our total liability for any claim related to the Service is limited to the amount you paid us in the 12 months preceding the claim.

Governing law

These Terms are governed by the laws of the State of New York, USA, without regard to conflict-of-laws principles. Any dispute will be resolved in the state or federal courts located in New York County, New York.

Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated via email or an in-app notice. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

Contact

Questions about these Terms? Email support@getstocksafe.com.